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The Basics of Compassionate Management
training
The Fundamentals of Management: Toward Meaningful Management
This concise training program is designed to provide managers with a solid foundation of knowledge and skills.
It combines two core modules—“Mastering High-Stakes Conversations Through Assertiveness” and “Empowering My Team by Giving Purpose”—enhanced by an additional day dedicated to integrating all the content to address more complex issues.
Who is this training intended for?
Audience:
- Executives, managers.
- Anyone who wants to develop basic managerial skills: conducting effective performance reviews, fostering employee autonomy, and improving employee performance.
Prerequisites:
None
Disability status:
Please contact usso we can work together to determine the best way to tailor the training
Training Program
Day 1
- THE BASICS OF AN ECOLOGICAL AND EFFECTIVE DIALOGUE: Assertiveness, Defensive Behaviors
- PREPARING FOR AND CONDUCTING A HIGH-STAKES INTERVIEW
Day 2
- LISTENING AND ENGAGING IN DIALOGUE: A Guide to Conducting Interviews, Handling "Yes, but..." Responses and Objections, and the Role of Empathy
- TRAINING
Day 3
- THE MANAGEMENT STRUCTURE THAT GIVES MEANING
- ESTABLISHING YOUR MANAGERIAL FRAMEWORK
- SETTING MEANINGFUL GOALS
- HOW MUCH AUTONOMY SHOULD BE GRANTED, AND WHAT KIND OF SUPERVISION OR MONITORING SHOULD BE IMPLEMENTED?
Day 4
- HOW MUCH AUTONOMY SHOULD BE GRANTED, AND WHAT KIND OF SUPERVISION OR MONITORING SHOULD BE IMPLEMENTED?
- PERFORMANCE-RELATED CONSEQUENCES
- TOOL FOR DIAGNOSING POOR PERFORMANCE AND ACTION PLAN
Day 5
- Review of the tools and methods covered throughout the course
- Progress Report – Opportunities
- Sharing improvements
- Resolving participants' questions through collective intelligence
Course objectives:
- Knowing how to identify your own defensive behavior and that of the person you’re talking to
- Master a comprehensive approach to preparing for and initiating a high-stakes dialogue
- Acquire a "toolkit" for dialogue that enables you to achieve concrete results efficiently and respectfully
- Learn to listen to what the other person is saying without adding your own interpretation, and seize every opportunity.
- Handle difficult or emotional situations calmly.
- Practice establishing your framework as a manager.
- Knowing how to set SMART goals that make sense to the employee.
- Understand the purpose and components of a job description and use it to define the scope of delegated responsibilities.
- Understand the relevance of Maslow’s hierarchy of needs for the group and learn to identify individual motivational factors using the SACRE profile.
- Know how to use situational leadership to determine how much autonomy to grant and how much control to exercise
- Practice giving corrective and positive feedback (praise) to build on a success
- Knowing how to use positive and negative reinforcement appropriately.
Terms and Conditions
Registration instructions:
- Want to know if this training program is the right fit for you? Let’s talk about it
- Response within 2 business days
- Registration closes one week before the training session
Assessment criteria:
- Pre-training placement test
- Self-assessment of skills throughout the training program
- End-of-training evaluation
- Survey of trainee satisfaction at the end of the training program
Monitoring of implementation:
- Half-day registration
- Certificate of Completion (if requested)
Funding terms:
Need help financing your training (application for OPCO funding)
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Key features of the training program
- Trainee handbook containing all the slides and training materials
- The training mind map
- Self-assessment of your communication habits
- Development of an action plan to adjust an employee’s management style.
- Training on all the tools using your own cases.
- Scenarios involving positive feedback and corrective feedback.
testimonials
What people are saying
format
INTER or INTRA:
The choice is yours
Inter
- Cover the most popular topics;
- In groups of 3 to 10 people;
- Sessions in Valencia;
- Other locations available upon request.
- Rate: €485 per person per day (excluding tax; lunch included)
- Registration closes one week before the training session.
We can organize a workshop for groups of three or more people.
Intra
- Cover all the topics ofthe Management Tree©;
- Are scheduled according to your constraints;
- These courses are offered at your location, off-site, or in a residential setting;
- In groups of 8 to 10 people, depending on the topic;
- The following are operational: the ability to quickly apply what has been learned has been demonstrated.
- Price: Please contact us; we will provide a quote based on the modules you need.
Download the Efficient Manager Charter
The 6 Key Elements of Effective Management and the Behaviors Associated with Them.
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